Our Terms
of
Service
Explained
These outline how we operate, what you can expect from us. It’s all about keeping things transparent, and respectful.
Terms of Service
Last Updated: 29th August 2025
Welcome to Vince! The terms “we”, “us” and “our” refer to Vince. Vince provides a variety of digital services, including website design and development, hosting and ongoing website management for Premium clients, Google Business Profile setup, basic SEO, and optional digital assets or graphics for your website. The exact scope, deliverables, and timeline for each project will be clearly outlined in a project proposal, estimate, or written agreement prior to the start of work. Any work requested outside of the agreed project scope may incur additional charges, which will be communicated and agreed upon in writing before proceeding.
Payments and Invoicing
Clients may cancel a project at any time. Since no deposit is required, cancellation does not result in a loss of funds; however, clients will still be invoiced for any work completed up to the point of cancellation. Any work completed prior to full payment remains the property of Vince, and clients do not have the right to use unfinished or unpaid materials. Vince reserves the right to terminate a project in rare cases, including non-responsiveness, abusive behavior, or failure to meet agreed payment terms. In such cases, all completed work remains under the ownership of Vince until payment obligations are fulfilled.
Cancellation and Termination
You may cancel a project at any time, but please be aware that the initial deposit is non-refundable. If cancellation happens after work has begun, the client will be invoiced for all work completed up to that point, including research, design time, and any expenses incurred. In rare cases, Vince may choose to terminate a project due to non-responsiveness, abusive behavior, or failure to meet agreed payment terms. All completed work and intellectual property rights remain with us until payment is fully settled.
Confidentiality
During the course of a project, clients may share sensitive business information, creative ideas, or strategic materials with Vince. We treat all such information as strictly confidential and will not disclose it to third parties without the client’s consent. Confidential information does not include information that is publicly available or independently developed by either party. If necessary, Vince is willing to sign a mutual Non-Disclosure Agreement (NDA) to protect sensitive project details and maintain trust.
Intellectual Property
All rights to websites, designs, digital assets, and other creative materials remain with Vince until full payment has been received. Once payment is complete, clients are granted full rights to the delivered work. Until payment is received, clients are not permitted to use, reproduce, or distribute any work created by Vince.
Client Responsibilities
Clients are expected to provide accurate information and any content necessary for the project in a timely manner. Prompt communication is required to avoid delays, and clients agree to respond to requests for approvals, feedback, or materials within a reasonable timeframe. Failure to provide necessary information or approvals may result in project delays, and any additional work outside of the agreed project scope will be billed separately.
Limitation of Liability
Vince provides professional website and digital services with reasonable care and skill. However, Vince is not responsible for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of business, or loss of data, arising from the use or inability to use any websites, digital assets, or services provided. Clients are solely responsible for compliance with all applicable laws, regulations, and business obligations related to their operations. Nothing in these terms shall be interpreted as a guarantee of specific results, business outcomes, or legal compliance. In all cases, Vince’s total liability for any claim arising from services provided, whether in contract, tort, or otherwise, shall not exceed the amount paid by the client for the specific services giving rise to the claim.
Governing Law
These terms are governed by the laws of the State of Florida. Any disputes arising from these terms or from services provided by Vince will be resolved under the jurisdiction of Florida courts.
Let’s Stay Connected
We believe in open communication and mutual respect. If you have any questions, concerns or need further clarification about these terms don’t hesitate to reach out to us at [contact@vincec.com]. We’re always happy to provide clarity and ensure you feel comfortable and be confident when working with us.